Contact
Talk to us
ThreadSpot is a small team and we answer our own email. Pick the address closest to your question and you will skip a handoff.
Support
A run failed, a thread looks wrong, or something is broken. Tell us the website you ran and roughly when.
support@threadspot.inWithin 1 working day
Billing
A charge you do not recognise, a refund, or changing your plan.
billing@threadspot.inWithin 1 working day
Privacy and data
Access, correction or deletion of your data. Put the word DELETION in the subject and we will treat it as formal.
privacy@threadspot.inWithin 7 days, always inside 30
Agencies and partnerships
More than three sites, reselling, or anything that needs a conversation first.
hello@threadspot.inWithin 2 working days
Or send it here
Everything goes to the same inbox. Choosing a topic just gets it to the right person faster.